HSBC Bangladesh

About Us

We value your demands for innovative products and services. To provide superior customer experience we’ve upgraded our Contact Centre with the latest technology. Now for any query, you can reach us via most simplified menu. You can call us for your financial and banking needs or for any query. You can enjoy the convenience of modern banking from anywhere simply by pressing a few buttons of phone.

Saturday Banking
We regret to inform you that, with effect from 01 September 2019, we will be discontinuing the Saturday Banking service in the following location.

GEC Branch
Hosna Kalam Complex, Plot No. 3439,
CDA Avenue East Nasirabad, Chittagong 4000

Evening Banking
Please note our evening banking Transaction hours at HSBC Uttara (Dhaka) and GEC Circle (Nasirabad, Chattogram) branches as follows:

Evening Banking Timing: 6 pm to 8 pm (Sunday to Thursday)

HSBC ATM Services at Hotel Saint Martin
The HSBC ATM services at Hotel Saint Martin, Chattogram has been discontinued from 27 August 2019, as per management decision.

If you have queries, please call the HSBC Contact Centre at +88 096127 16240. We apologize for the inconvenience.

We apologize for any inconveniences caused.

HSBC Select
HSBC is pleased to offer HSBC Select - a customised banking proposition offering exclusive privileges and unrivalled personal care. Designed for the selected few who demand immediate, undivided attention, HSBC Select is more than just a bank account. It provides you with customised services, access to special facilities, preferential pricing and unparalleled convenience.

Internet Banking
It's our Internet Banking service that makes managing your finances a pleasure, letting you fulfill most of your banking needs online. Now you can take control of your account whether at home or abroad.

Changes in telegraphic transfer (TT) services
In today's increasingly connected world, there is a greater need for security – particularly concerning banking. That is why we have introduced HSBC Safeguard – a series of initiatives designed to better protect all our customers and their finances.

HSBC Visa debit card
HSBC Visa debit card now comes with a brand new design featuring a modern interpretation of one of the HSBC lions, an iconic symbol of the Bank for nearly a century.

Savings Extra
HSBC understands the value of your money and hence strives to cater to your money management needs. Our Savings Extra deposit scheme enables you to take care of your savings with greater flexibility and discretion with higher returns. With Savings Extra, you can now take charge of your savings.

Smart Savers Plan
HSBC understands how you value a happy and secured future for your loved ones. Our Smart Savers Plan ensures that you have a secured future, so that you can enjoy today, plan for tomorrow, and be prepared for any unforeseen challenges. With Smart Savers Plan, you can bring in assurance to the lives of the people you adore.

Value Added Services from HSBC Personal Internet Banking
Save time by using Value Added Services from HSBC Personal Internet Banking (PIB). This feature is a faster and more convenient way for you to apply for different HSBC products and services anytime, anywhere.

Lifestyle Benefits
Exclusively for HSBC Select customers, discover a world of unique experiences and exclusive for you to savour. Receive instant discounts on dining, shopping, entertainment, travel and more simply by showing your HSBC Select ATM card. And what's more, these exclusive offers are yours to enjoy as often as you like. So why not take a look at what's on offer and see how you can be rewarded.

Smart Form has been Updated
HSBC Bangladesh has updated the "Smart Form" to facilitate quicker processing of your remittance instructions. You are requested to use the latest version of the “Smart Form” to place your payment instructions. Effective from 15 November 2018, only the latest version of the Smart Form will be accepted for processing. You can download the form by clicking on "Links> Payments Solution- Smart Form" from our homepage. Please always use the latest Smart Form to submit your requests.